PRIVACY POLICY & TERMS AND CONDITIONS

Effective Date: August 28, 2026

Watkins Pro Services is a trade name of KW ENDEAVORS LLC and operates as KW ENDEAVORS LLC dba Watkins Pro Services. References to “Watkins Pro Services,” “we,” “us,” or “our” throughout this Privacy Policy and Terms & Conditions refer to KW ENDEAVORS LLC dba Watkins Pro Services.

Watkins Pro Services values your privacy and is committed to protecting your personal information. This Privacy Policy and Terms & Conditions explains how we collect, use, disclose, and safeguard information obtained through our website, communications, and services, as well as the terms that apply when using our website or engaging Watkins Pro Services for services.

By using our website or engaging our services, you acknowledge these policies and terms. Consent to receive SMS text messages is optional and is not required as a condition of purchasing or receiving services from Watkins Pro Services.

PRIVACY POLICY

INFORMATION WE COLLECT

We may collect personal and non-personal information, including:

Personal Information:

• Name

• Phone number

• Email address

• Physical service address

• Details related to service requests, estimates, appointments, projects, and customer accounts

• Communications between customers and Watkins Pro Services

We do not intentionally collect sensitive personal information such as Social Security numbers, government identification numbers, or financial account credentials through our website.

Non-Personal Information:

• IP address

• Browser type

• Device information

• Website usage data

• Analytics and performance information

This information may be used to operate and improve our website, services, and customer experience.

HOW WE USE YOUR INFORMATION

We may use information we collect to:

• Respond to customer inquiries

• Prepare and provide estimates

• Schedule, manage, and complete services

• Communicate regarding appointments and scheduled work

• Provide service reminders and job status updates

• Send estimates, invoices, receipts, and payment reminders

• Respond to customer questions and support requests

• Maintain customer and business records

• Improve our services and website functionality

• Comply with applicable legal and regulatory requirements

• Protect the rights, property, and safety of Watkins Pro Services, our customers, and others

We do not sell or rent personal information.

SMS TEXT MESSAGING & CONSENT

KW ENDEAVORS LLC dba Watkins Pro Services may send SMS text messages to customers who have expressly agreed to receive them.

HOW TO OPT IN

Customers may opt in to receive SMS messages when requesting or signing up for services with Watkins Pro Services.

Customers may opt in verbally during a phone call or in-person conversation. When requesting an estimate, scheduling a service, or signing up for recurring services, customers may provide their mobile phone number and agree to receive service-related text messages from Watkins Pro Services.

Before opting in, customers are informed that:

• Messages are sent by KW ENDEAVORS LLC dba Watkins Pro Services.

• Messages may include estimates, scheduling updates, appointment reminders, service reminders, arrival notifications, job status updates, weather-related scheduling changes, invoices, payment reminders, and responses to customer inquiries.

• Message frequency varies.

• Message and data rates may apply.

• Consent to receive SMS messages is not required to purchase goods or services.

• Customers may reply STOP at any time to opt out.

• Customers may reply HELP for assistance.

• By opting in, customers agree to these Terms & Conditions and acknowledge this Privacy Policy.

SMS messages are only sent after the customer expressly agrees to receive them.

OPT-IN CONFIRMATION

After opting in, customers may receive a confirmation message from Watkins Pro Services confirming enrollment in service-related SMS communications.

OPTING OUT

Customers may opt out of SMS communications at any time by replying STOP to a message from Watkins Pro Services.

After opting out, the customer may receive a confirmation message and will no longer receive SMS messages unless the customer subsequently opts in again.

For assistance, reply HELP or contact Watkins Pro Services using the contact information provided below.

MOBILE INFORMATION & SMS CONSENT

KW ENDEAVORS LLC dba Watkins Pro Services does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Mobile information may be provided to service providers that assist Watkins Pro Services in delivering communications or operating our business, but only as necessary for those service providers to perform services on our behalf.

Mobile information, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

INFORMATION SHARING & DISCLOSURE

We may disclose personal information when reasonably necessary to:

• Perform services requested by a customer

• Work with service providers that assist with business operations, communications, scheduling, payments, website operation, or customer management

• Comply with applicable laws, regulations, legal processes, or lawful government requests

• Protect our rights, property, safety, customers, or legal interests

Service providers receiving information on our behalf are expected to use that information only for authorized business purposes.

Mobile phone numbers, SMS opt-in information, and SMS consent are excluded from sharing with third parties or affiliates for their marketing or promotional purposes.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Analyze website traffic and usage

• Improve website functionality

• Improve performance and user experience

• Understand how visitors interact with our website

You may disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the internet, mobile network, or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Watkins Pro Services is not responsible for the privacy practices, security, availability, or content of third-party websites. Visitors should review the policies of third-party websites before providing personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain customer and business records

• Process transactions and payments

• Resolve disputes

• Enforce agreements

• Comply with legal and regulatory obligations

Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably required.

YOUR RIGHTS & CHOICES

You may contact Watkins Pro Services to request:

• Access to personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information, subject to applicable legal, contractual, and legitimate business recordkeeping requirements

• Discontinuation of certain communications

SMS recipients may opt out of text messages at any time by replying STOP.

TERMS AND CONDITIONS

GENERAL TERMS

These Terms & Conditions apply to the Watkins Pro Services website and services provided by KW ENDEAVORS LLC dba Watkins Pro Services.

Watkins Pro Services provides lawn care, landscaping, property maintenance, and other home and outdoor services.

The specific scope, price, schedule, materials, payment requirements, and other terms applicable to an individual project or recurring service may be provided separately through an estimate, invoice, service agreement, work order, or other communication.

ESTIMATES & PRICING

Estimates are based on the information reasonably available when the estimate is prepared.

Pricing may change when:

• The requested scope of work changes

• Actual site conditions differ from those originally described or observed

• Additional labor or materials become necessary

• Material quantities or costs change

• Previously unknown conditions are discovered

• The customer requests additional work

When reasonably possible, Watkins Pro Services will communicate significant changes before performing additional work that materially changes the agreed price.

SCHEDULING & SERVICE DATES

Scheduled service dates and arrival times may be affected by circumstances including:

• Weather

• Ground or site conditions

• Material availability

• Equipment issues

• Previous jobs taking longer than anticipated

• Traffic or transportation delays

• Circumstances outside our reasonable control

Watkins Pro Services may reschedule services when reasonably necessary and will make reasonable efforts to notify affected customers.

CUSTOMER RESPONSIBILITIES

Customers are responsible for providing accurate information regarding requested services and ensuring reasonable access to the property or work area at the scheduled time.

Customers should inform Watkins Pro Services of known hazards, underground systems, restricted areas, pets, access limitations, property boundaries, or other conditions that could reasonably affect the work.

PAYMENT

Payment terms may vary depending on the type and scope of service and will be communicated through the applicable estimate, invoice, agreement, or other communication.

Customers are responsible for payment for authorized services performed and materials supplied according to the applicable payment terms.

SMS MESSAGING TERMS

By expressly opting in to SMS communications from KW ENDEAVORS LLC dba Watkins Pro Services, you agree that Watkins Pro Services may send service-related text messages to the mobile number you provide.

Messages may include:

• Estimates

• Scheduling and appointment updates

• Service reminders

• Arrival notifications

• Weather-related scheduling changes

• Job and service status updates

• Invoices

• Payment reminders

• Customer service communications

• Responses to customer inquiries

Message frequency varies. Message and data rates may apply.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.

By opting in, you agree to these Terms & Conditions and acknowledge the Privacy Policy contained on this page.

To stop receiving SMS messages, reply STOP.

For assistance, reply HELP or contact Watkins Pro Services directly.

After submitting an opt-out request, you may receive a final confirmation message acknowledging the request. No further SMS messages will be sent unless you subsequently opt in again.

Wireless carriers are not liable for delayed or undelivered messages.

Mobile information, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

COMMUNICATION AVAILABILITY

Electronic communications, including SMS, email, and website communications, may occasionally be delayed, interrupted, filtered, or unavailable due to telecommunications providers, internet service providers, software providers, or other circumstances outside the control of Watkins Pro Services.

Customers should contact Watkins Pro Services directly if an urgent service-related matter has not received a response.

WEBSITE USE

Information provided on the Watkins Pro Services website is provided for general informational purposes and may be updated or changed without notice.

Website content does not constitute a binding estimate or agreement for services unless specifically incorporated into an estimate, invoice, agreement, or other written communication from Watkins Pro Services.

THIRD-PARTY SERVICES

Watkins Pro Services may use third-party service providers to assist with website hosting, customer management, scheduling, communications, payment processing, invoicing, and other legitimate business operations.

These service providers may receive information only as reasonably necessary to provide services on behalf of Watkins Pro Services.

Use of these service providers does not authorize them to use customer mobile information, SMS opt-in information, or SMS consent for their own marketing or promotional purposes.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, KW ENDEAVORS LLC dba Watkins Pro Services will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of our website or electronic communications.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

PRIVACY

Use of personal information is governed by the Privacy Policy contained on this page.

In particular, mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

CHANGES TO THIS POLICY & TERMS

KW ENDEAVORS LLC dba Watkins Pro Services may update this Privacy Policy and Terms & Conditions periodically to reflect changes in our business practices, services, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

Changes to these terms do not override a customer's right to opt out of SMS communications at any time.

CONTACT INFORMATION

If you have questions, concerns, requests, or need assistance regarding this Privacy Policy, Terms & Conditions, or SMS communications, please contact:

KW ENDEAVORS LLC dba Watkins Pro Services

Phone: 678-580-7655

Email: services@watkinsproservices.com

Website: watkinsproservices.com